Privacy Policy
Privacy Policy of Maison Nala
Maison Nala is committed to protecting the personal data of its customers. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
Maison Nala collects various types of personal information to provide the best possible shopping experience. This data may include:
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First and last name
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Shipping and billing address
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Email address
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Phone number
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Payment information
Use of Personal Information
The personal information collected is used for the following purposes:
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Processing and shipping orders
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Managing payments and preventing fraud
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Communicating with customers about their orders and our product range
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Improving our customer service and responding to inquiries
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Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
Maison Nala does not sell, rent, or share personal information with third parties, except in the following cases:
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With external service providers who process payments and ship orders
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If required by law or to comply with legal procedures
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To protect the rights, property, or safety of Maison Nala, its customers, or the public
Security of Personal Information
Maison Nala implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
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The use of encryption technologies for payment transactions
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Limiting access to personal information to employees and partners who need it to provide our services
Retention of Personal Information
Maison Nala retains personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Customers have certain rights under applicable law regarding their personal data:
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Right of access: Customers can request a copy of the personal data Maison Nala holds about them
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Right of rectification: Customers can request correction of inaccurate or incomplete personal data
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Right of erasure: Customers can request the deletion of their personal data, subject to legal retention requirements
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Right to withdraw consent: Customers can withdraw their consent to the processing of their personal data at any time
Cookies and Similar Technologies
Maison Nala uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, although this may affect website functionality.
Changes to the Privacy Policy
Maison Nala may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to review this page regularly to stay informed about any updates.
Contact Information
For any questions regarding this privacy policy or to exercise your rights regarding personal data, please contact Maison Nala at:
Email: support@maisonnala.com
Maison Nala is committed to protecting the privacy of its customers and to using personal data responsibly and securely.