Shipping Policy
Shipping Policy of Maison Nala
Maison Nala is committed to providing all our customers with fast and reliable delivery. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Maison Nala aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders should arrive within 5 to 18 business days. Delivery times may vary depending on various factors, including weather conditions, peak periods, and customs procedures.
Shipping Origin
All our products are shipped directly from our suppliers in China to offer you competitive prices and efficient delivery.
Free Shipping
Maison Nala proudly offers free shipping. Regardless of your order amount or location, you will enjoy free delivery. This offer reflects our commitment to making your shopping experience as enjoyable and hassle-free as possible.
Order Shipment
All orders placed at Maison Nala are shipped directly by our supplier. This method allows us to minimize processing times and ensure that our customers receive their products as quickly as possible. It also enables us to maintain strict quality control on every item shipped.
Order Processing
After placing your order, you will receive a confirmation email. Maison Nala processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email containing tracking information, allowing you to follow your parcel to its final destination.
Order Tracking
Maison Nala provides tracking information for all shipped orders. You will receive a tracking number via email as soon as your order has been dispatched. This number allows you to track the status of your delivery through the carrier’s website.
Questions and Assistance
For any questions regarding your order or our shipping policy, please contact our customer service team at: support@maisonnala.com.
Our dedicated team is ready to assist you and respond to your inquiries as quickly as possible.
Restrictions and Exceptions
While we do everything possible to meet the estimated delivery times, some factors beyond our control may cause delays. Maison Nala is not responsible for delays caused by customs, weather conditions, or other unforeseen circumstances. We appreciate your understanding and patience in such cases.
Conclusion
Maison Nala is committed to providing an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that each customer receives their products as quickly as possible while maintaining a high level of satisfaction.
For any further information, please contact us at: support@maisonnala.com.